Careers

Since opening our doors in 2008, we’ve provided free access to world-class art that spans cultures and time periods. As one of the largest academic museums in South Florida, we’re committed to enriching lives through art.

As an FIU employee, you’ll have unique opportunities to engage with art through our exhibitions, collections, internships, and educational programs. Whether you’re a curator, educator, or administrator, you’ll play a vital role in fostering creativity and curiosity.

We’re more than just a museum. We’re a campus resource for the entire FIU community and a premier cultural destination for residents and visitors in Miami. Your work will contribute to our mission of sparking dialogue and enriching lives.

The Patricia & Phillip Frost Art Museum is proud to be an official Smithsonian Affiliate. Join us in promoting knowledge and understanding through art.

Job Summary

Provides dynamic leadership and assumes responsibility for the full range of the museums educational programs and strategies. Collaborates across departments to plan and implement educational initiatives that reflect the highest standards of intellectual rigor and stewardship. Leads and strengthens engagement with FIU faculty and students.

• Works collaboratively across museum departments to develop and plan educational programs for all audiences and implement educational programs.
• Direct and support the Education department's efforts in the development of interpretive programs and materials for all of the museum's publics; the positioning of the Patricia & Phillip Frost Art Museum exclusive education programs; and the consideration, expansion and implementation of new models for museum learning.
• Manages all organizational aspects (logistics, travel, payment, attendee registration, etc.) and development of related collateral and press materials for a limited number of programs.
• Oversees and manages the development and realization of innovative and ambitious programs, partnerships and alliances to encourage and grow collaboration with students and faculty to increase utilization of the Patricia & Phillip Frost Art Museum collections in the academic programs of the University.
• Participates in the exhibition development process working closely with curatorial and designs teams to develop interpretative and educational materials.
• Develops and oversees budgets for programs. Negotiates contracts with outside contractors as needed for programs. Identifies and participates in grant proposal development and reporting.
• Serves as a University card user for departmental transactions. Adheres to University credit card policies and procedures.
• Leads and manages the evolving student and academic engagement program designed to increase student participation in programming, learning experiences, and faculty utilization for the Patricia & Phillip Frost Art Museum. Oversees student interns and volunteers.
• Collaborates with the Director, Curator, and Development team to plan and coordinate educational programs, tours, and special events, ensuring programming aligns with the museums mission, exhibitions, institutional priorities, and audience engagement goals.
• Oversees and coordinates teaching artists, presenters, and contracted vendors engaged throughout the year to support museum programming. Manages scheduling, communication, required documentation, contracting and payment coordination, and program logistics, serving as the primary point of contact from initial engagement through completion.

• Master's degree in an appropriate specialization and two years of experience; or a bachelor's degree in an appropriate specialization and four years of experience.

• State of Florida Professional Educator's Certification.

Responsible for all aspects of membership cultivation and retention by increasing awareness of Patricia & Phillip Frost Art Museum in the community, converting visitors into members, thinking creatively about membership benefits and events, and providing excellent customer service to members. Provides oversight and responsibility for all membership activities and develops strategies to identify and solicit new prospects.

• Implements best strategies in stewardship, renewal and upgrading of current members; acquiring new members and visitor conversion; increasing annual fund gifts from members. Evaluates effectiveness of current membership program services, benefits, and policies, relating to retention and acquisition of members on a regular basis. Recommends, designs, and implements changes to improve effectiveness and efficiency.
• Works with Finance Manager to prepare and monitor membership revenue and expense budgets.
• Can direct the work of volunteers and student assistants as assigned.
• Serves as a merchant account user. Handles sensitive cardholder information and/or processes credit cards transactions for the department/unit. Handles cash transactions.
• Serves as primary representative of Membership program on a daily basis, and at all Membership events, including exhibition openings, museum programs, and members-only events.
• Develops and directs strategies driving integrated mail, on-line and telephone campaigns to acquire, upgrade, and renew members and donors. Maintains schedule of solicitations and cultivations, including timely delivery of strategy, creative, and data files.
• Oversees and implements annual Benefactor Impact membership event.
• Generates reports for Director of Operations and Finance Manager to measure results of membership campaigns, and overall membership retention and growth. Monitors progress towards revenue goal.
• Develops, promotes, and documents best practices and policies associated with member, donor, and prospect management. Maintains security, accuracy, and integrity of database.
• Maintains accurate records on donors, implements fulfillment (membership acknowledgements and member cards).
• Partners with Marketing & Communications and Visitor Services to implement promotions, partnerships, and communications that promote membership experience and enhance visitor conversion. Works with the Marketing & Communications team to create membership collateral, to support the museum's online presence for members via social media (from the membership perspective), and to update Membership pages on museum website. Enhances giving opportunities through online platforms, such as social media, website, and e-communications.
• Oversees the museum's point-of-sale, merchandise, and membership management system, including the coordination, entry, and maintenance of information related to memberships, events, programs, merchandise, inventory, and retail operations. Ensures system records are accurate and current, supports departmental use of the platform, and assists with reporting and operational needs associated with membership, programming, and sales activities.
• Collaborates with Development Officer to identify and upgrade members to higher levels of membership and annual giving.
• Mature judgement, discretion and professionalism in researching and communicating information. Proven track record or thriving in a data-driven environment. Computer proficiency with Microsoft Office and database systems required. Experience with raiser's edge strongly preferred.

• Bachelor's degree in a related field and three (3) years of related experience.

• Experience in an organization's individual Membership program, preferably within a non-profit environment.
• Experience in cultural organizations.